We aim to provide a smooth and transparent delivery experience. Below you’ll find important information regarding shipping times, tracking, and payment methods.

1. Delivery Timeframes

1.1 Estimated delivery times:

Canada: 7–14 business days

Australia: 7–16 business days
New Zealand: 7–16 business days
USA: 7–16 business days

1.2 Delivery times are estimates and may vary depending on demand, customs procedures, and carrier operations.

1.3 Due to high demand and the fact that each order is carefully prepared and packed, some deliveries may take slightly longer than estimated, especially during peak seasons or holidays.

1.4 Full delivery details will be provided in your order confirmation email.

2. Order Tracking

2.1 Once your order has been shipped, you will receive a tracking number via email.

2.2 You can track your order at any time through our “Track Order” page located in the top menu of our website.

2.3 If you have any questions regarding your shipment, please contact us at: info@lumen76.com

3. Payment Options

3.1 We offer secure payment through the following methods:

• VISA
• Mastercard
• American Express (AMEX)

3.2 All payments are processed securely through certified payment providers.

4. Currency & Payment Security

4.1 All payments are processed in the currency displayed at checkout.

4.2 Your security is important to us. All transactions are conducted through secure and encrypted SSL connections.

4.3 We do not store or have access to your full credit card details or banking information.